Selling houses, with character
Discover the difference a tight-knit team with a focus on quality (not quantity) can make.
#Team
Loyle
Agents of change
After years of success, we decided to leave a major franchise, certain that there was a more authentic and better way to do real estate. We’d grown tired of the old-school approach: racking up as many listings as possible, promoting quick sales as the key success metric, and being reactive rather than proactive property managers. So, we took a deep breath, joined hands, and started off on our own path. And (would you believe it?) others followed…
Kathleen, Hayley and Trudy are absolute professionals at the top of their game. Kathleen handled the sale of our home perfectly from start to finish and was always contactable, responsive and available.
She is honest and transparent with a genuine enthusiasm and passion for her profession. She is an all-round good person and an absolute pleasure to deal with. We highly recommend her and would choose her for our future properties without hesitation.
Rob and Alexis, Gaythorne
Our values (and how we live them)
Team Loyle is united by a common purpose – perfecting the process of selling and managing each individual property for the benefit of our clients. As we work towards this ideal, we’re guided by a set of principles we expect every team member to uphold and demonstrate daily.
Tenacity
Team Loyle like to strike a balance between being easy-going in casual interactions but diehard dynamos when it comes to the work. Any agent worth their salt wears out their shoe leather, presses the flesh, and rolls up their sleeves to achieve success. Expect no less from us.
Teamwork
Ever noticed how some agents talk only about themselves? That’s because they’re essentially competing with colleagues for listings. We do things differently, because you get the best results when we’re all pitching in, rather than pretending one person can really give you 24/7 attention without a support crew.
Diligence
We do things by the book and follow industry best-practice to the letter. Relying on the latest advice and resources from the REIQ and Queensland Law Society, we ensure our behaviour as real estate professionals reflects the highest standards. This means adopting practices like only showing sellers formal offers, not non-binding expressions of interest.
Authenticity
Putting the real back into real estate means ditching the double speak. We’re always honest with ourselves and our clients, even if it means having uncomfortable (but necessary) conversations about things like unrealistic asking prices, or the wisdom of displaying Great Aunt Gertrude’s figurine collection at open homes.
Empathy
The golden rule reigns. That’s why we put in overtime to fetch you a few thousand more; why we always keep fresh linens and a leaf blower in our car boot. While we’re for sellers and landlords first, we consider the buyers’ and tenants’ feelings as much as possible. It’s not just right, it’s also good for business.
Fun
Whatever you do on the daily, you’ll do it better with a smile on your face! Selling a home or managing an investment is serious business, but there’s always room for having a laugh, getting creative, and walking on the brighter side of the street (or terrace, or avenue, or road…).
Playing as a team, winning for our clients
You might be surprised to learn that in the big-name agencies, the realtors give away up to half their sales commissions to head office. While that’s great for their directors, it doesn’t work so well for you. It breeds a culture where individual agents are rewarded for playing the numbers game. They get good at getting business (listing your property), but not so great at doing business (properly marketing and selling your property).
As an independent real estate agency, Team Loyle frees up each member to achieve their full potential in service of your interests (without having to worry about where the next cheque comes from). We reinvest our profits into our team and in-house capabilities, always eager to upskill our staff and improve our processes. It’s all part of our mission to perfect the process of property sales and management.
Meet the crew that works for you
Kathleen Luck
Director – Sales
You might recognise Kathleen’s face from various bus stops and signboards around Brisbane’s inner west. Hailing from Yeppoon, she credits her small-town upbringing for her a sense of community and next-level work ethic. After moving to the big smoke in her 20s, Kathleen found real estate almost by chance, but quickly fell in love with the work.
Learning the ropes in a big brand agency before striking out on her own, she’s spent the last 15 years perfecting her craft, staying true to her core values of compassion, collaboration, and community. As a working wife and mum, life’s busier than ever now, but she still loves selling houses (and her Loyle fans love her for it).
Fun fact: Kathleen has an extra vertebra – you might say she really the backbone for the job!
Stephen Doyle
Director – Rental
Upon first meeting Stephen people are stuck by his charming Irish accent and smiling eyes. Then you’ll notice his infectious humour and genuine warmth for everyone he meets. These qualities evidently weren’t lost on Kathleen, who Stephen’s proud to call his partner in work and life, and mother to their adorable daughter Isabelle. Coming from a background in civil construction, Stephen’s skill with his hands and project management experience brings huge value to our property management services.
Together with Kathleen and the rest of Team Loyle, Stephen loves working to make a positive difference in the life of property owners and the people who call their properties home.
Fun fact: Stephen is an avid cyclist, even though he used to swear he’d never wear lycra.
Megan McCullagh
Contracts and Compliance
Born in Western Australia’s Swan Valley wine district, Megan’s very much of the customer service vintage (and yes, she’s getting better with age). Since making her move into real estate in 2017, she’s put her excellent organisational and interpersonal skills to good use as Team Loyle’s wearer of many hats. Whether she’s taking care of the books, doing admin, dealing with trusts, preparing contracts, or lending an attentive ear to someone looking to share, Megan has a knack for bringing out the best in those around her without drawing a spotlight to herself (don’t worry, we let her know what a star she is).
Fun fact: Megan loves books, travel, cooking, and live music, but she’s happiest of all at the ocean.
Hayley Callaghan
Real Estate Agent – Sales
Sunshine Coast native, avid sketcher, dog lover – Hayley is many things, and you can add budding sales agent to the list. Starting out her career as a commercial interior designer working with major Australian architectural firms, since switching into real estate she’s brought in her bag an exceptional eye for detail and gift for business negotiations. Expect to see her smiling face at open homes and auctions, gently guiding buyers towards their best offers. Hayley’s got a bright future and the sunny outlook to match it – we’re sure you’ll love working with her as much as we do.
Fun fact: Hayley’s a huge fan of camping and hiking, and loves taking her dogs along on adventures.
Trudy Cadoo
Real Estate Agent – Sales
Trudy’s called Brisbane’s West home for the past 20 years, having raised a family and run a successful local business. Combining her unparalleled local knowledge and connection to community with an outstanding work ethic, Trudy’s taken to property sales like a duck to Enoggera Reservoir. Buyers and sellers alike instantly warm to her friendly, empathetic nature and attentive service.
Fun fact: Trudy is a qualified naturopath with a wealth of knowledge about how diet and natural supplements can promote good health.
Fancy a chat?
We’d love to hear from you! Whether you’re ready to dive into the market, or just testing the waters, we’ll help things go swimmingly.
We see what you did there… Let’s talk
The trophies in our cabinet
Real estate, with the lot
Considering selling your place, looking to buy your forever home, or need help managing an investment? We do the works.
I want to sell my property
I want to buy a property
I want you to manage my property
Nice words from the neighbours
Kathleen and Team Loyle maintain a high level of professionalism while also making the process feel very personal – an incredibly rare and refreshing experience! We also loved the fact that the team not only work but also live in the local area. Their pride and knowledge for their local community made it an easy transition for our family.
Rob and Jess (Buyers) Cobble Street, The Gap
Kathleen was the ultimate professional and delivered on what she said. She was always honest and achieved a great outcome for us. But it wasn’t only the final outcome but also the little things throughout the sale process that made what’s always a stressful time as easy as possible. We would recommend Kathleen Luck and Team Loyle for any real estate service that you are interested in using.
Andrew and Lisa (Sellers) Foothill Place, The Gap
My wife and I have bought/sold several properties and have been involved with many real estate agents. Without the slightest doubt, Kathleen, Hayley, Trudy, and Megan from Team Loyle have been one of, if not the single most, pleasing agencies to deal with. From our first interactions right up until hand over of the keys, they kept us informed, and given us a nudge when we needed it in their friendly and easy going, yet punctual and professional way. A+ mark.
Kayne and Tara (Buyers) Woorama Road, The Gap
Previous
Next